Malaysia Digital Marketing Statistics 2020
Keep up to date with Malaysia's latest trends and statistics.
General Internet Statistics
- As of Feb 2016, 66.7% of the Malaysian population are internet users.
- Total population 31.5 million.
- 44 million mobile subscriptions. (Malaysia Digital Association, 2016)
- Malaysians of all age groups use the Internet, with most users in the 20 -
34 with an average age of internet user is 33.0 years:
Below 15 years : 0.4%
15 - 19 years: 12.6%
20 - 29 years: 38.1%
30 - 39 years : 25.9%
- Malaysians access the internet through various devices:
Smartphone: 71%
Computers: 35%
Tablets: 14%
TV Streaming Device: 4%
Wearable Tech Device: 1%
- Malaysians spend an average of 5.1 hours a day on the internet.
- 47% of Malaysians access websites from their mobile phone.
(Malaysia Digital Association, 2016)
- Malaysia has an average download speed of 6.4 Mbps ranked 74 globally. (Akamai State of the Internet Report, 2016 (Q1)
- Malaysians netizen use the internet for various purposes:
Mobile Messaging: 63%
Watching Videos: 70%
Mobile Gaming: 55%
Mobile Banking: 47%
Mobile Map Service: 53%
- Malaysia has a mobile penetration rate of 144.8%.
(Malaysia Digital Association, 2016)
- Malaysian active mobile users adds to 20 million with penetration rate of 65%.
- Malaysian mobile subscription with 42.93 million, showed 139% from total population.
- Malaysian active social media user with 22 million in population, accounts for 71% penetration. (We are social, 2017)
- Malaysians of all age groups use the Internet, with most users in the 20 -
34 with an average age of internet user is 33.0 years:
Below 20 years: 13%
20 - 34 years: 53.6%
35 - 49 years: 24.7%
50 - 64 years: 7.5%
65+ years: 1.2%
(MCMC Internet Survey, 2017)
- Malaysians use the internet for various reasons with majority of the young people using the internet for personal (non-business or work) reason:
Communicate by text: 96.3%
Visit social networking sites: 89.3%
Getting information: 86.9%
Listen to music/online radio: 72.7%
(MCMC Internet Survey, 2017)
- Malaysians spend an average of 3 hours and 43 minutes using mobile internet. Average mobile internet speed in Malaysia is 3.5 Mbps. (We Are Social, 2017)
- By 2016, 35.3% of Malaysians make purchases online (Online shopping) (Internet Survey SKMM, 2016)
- According to the report, nine out of ten (90,1%) Malaysian internet users go online to get information they needed.
(Internet Survey SKMM, 2016)
- Total active social media users are 25 million with 24 million accessing social media via mobile. (We are social, 2019)
- Malaysians internet users demographic as of July 2018:
Below 20: 8.1%
20 - 29 years: 30%
30 - 39 years: 25.9%
40 - 49 years: 17.9%
50 - 59 years: 11.6%
60+ years: 6.5%
(SKMM Internet User Survey, 2018)
- There are 89.4% (21.9 million) access their smartphone, compared to other mediums such as laptop, netbook and PC desktop.
1. Smartphone: 96%
2. Laptop/notebook/netbook: 41%
3. Tablets: 18%
4. Television: 90%
5. Device for Streaming in TV: 8%
6. E-Reader Device: 2%
7. Wearable Tech Device: 12%
(We are social, 2019)
- Average Malaysian spend time using internet for 8 hours and 5 minutes a day, with an average daily time of using social media is 2 hours and 58 minutes. Average daily TV viewing time via broadcasting/streaming is 2 hours and 52 minutes, and average daily time spent listening to streaming music is 1 hour and 18 minutes. (We Are Social, 2019)
- Malaysia’s average download speed was ranked 63rd out of 130 countries, with an average download speed of 22.56 Mbps.
(NST, 2018)
- 88% Malaysian prefer using smartphone for device usage:
Smartphone: 88%
Computer: 41%
Tablets: 18%
- Total number of population digital in Malaysia 31.83% penetration 76%
- Unique mobile user 21.62 million penetration 68%
- Internet users 25.08 million penetration 79%
- Social media users 24 million penetration 75%
- Mobile social users 22 million penetration 69% (We are Social, 2018)
- Malaysians internet users demographic as of July 2018:
Below 20: 8.1%
20 - 29 years: 30%
30 - 39 years: 25.9%
40 - 49 years: 17.9%
- Malaysia has 80% of Internet penetration by total population as of January 2019.
- Activities done online by Malaysians, with Communicate by Text placed the top with 96.5%, Social networks visit for 85.6% and Getting information online with 85.5% (We are Social, 2019)
- Malaysians spend an average of 8 hours and 5 minutes using the internet via any device.
- The average speed of mobile internet connections is 19.92 Mbps with average speed of fixed internet connections 64.48 Mbps.
(We are Social, 2019) - By January 2019, 75% of Malaysian make purchase product or service online with 58% purchasing through mobile devices.
(We are social, 2019) - Malaysian still prefer to shop online using desktop (68%) compared to shop online via smartphones (31%)
(ecInsider, 2019)
- Malaysia's Internet penetration is 85.7 per cent in 2018 and Individuals using Internet aged 15 years and above in Malaysia rose by nine percentage points to 80.1 per cent in 2017. (NST, 2018)
Search Marketing
- By December 2017, Google has 98.39% market share of Search Engine in Malaysia. Yahoo positioned in second place with 0.78% and Bing 0.59%. (Stacounter, 2017)
- 64% of Malaysians used a Search Engine to help them in the purchase process before they bought their last product.
(We are social, 2017) - Top 10 websites Malaysians visit comprise of mostly search engines and social media sites (Desktop Only):
Facebook.com
WordPress.com
Blogger
Tumblr.com
- According to the report, in 2017, Malaysians tend to Google more on their smartphones with percentage reached 62%.
(Consumer Barometer, 2017) - In 2017, Malaysia’s social media advertising has taken up more than 30% of the total Internet advertising revenue in Malaysia.
- Total ads expenditure show number of 341 million. (Statista, 2017)
- Malaysians’ top 10 searches on Google in 2017 in order are:
1. Izara Aishah
2. Selamat Hari Ibu
3. Semakan Unit Pusat Universiti (UPU) 2017
4. Selamat Hari Guru
5. Anugerah Bintang Popular 2017
6. Ransomware
7. Happy Nurses Day
8. Sweet Qismina
9. Nelo Vingada
10. Doa Nisfu Syaaban.
(NST, 2017)
- 48.8% Malaysian using internet for Online shopping. (IAMK, 2018)
- Google holds the first place with the Search Engine’s market share as of July 2019 with 98.39%, followed by Yahoo with 0.78% and Bing with 0.59%. (Statcounter, 2019)
- 98.39% Malaysian used Search Engine by Google to find information online. (Statcounter, 2019)
- Top 10 site ranking for all categories in Malaysia:
1. Google.com
2. YouTube
3. Facebook
4. Whatsapp.com
5. Yahoo.com
6. Maybank2U.com
- 88% Malaysian prefer using smartphone for device usage:
Smartphone: 88%
Computer: 41%
Tablets: 18%
- 58% of consumers purchase after watching branded social videos via mobile.
- 88% of Malaysian Internet user also visited online retail store on the web. (We are social, 2019)
- The top 10 topics Malaysian Googled in 2018:
1. World Cup
2. SPR
3. Astro Awani
4. Lafazkan Kalimah Cintamu
5. Story of Yanxi Palace
6. BR1M
E-COMMERCE & M-COMMERCE
- E-commerce spend by Category, Electronic $426.4 million, Furniture & appliances $260.8 million, Fashion & beauty $134.2 million, Food & personal care $71.8 million. (We are social, 2018)
- As a result of Malaysia’s internet and mobile connectivity, as well as public sector encouragement, Malaysia has high rates of eCommerce usage. Malaysia boasts 15.3 million online shoppers (50 percent of the population) and 62 percent of mobile users their devices to shop online. (Export.Gov, 2018)
- Top 10 e-commerce sites in Malaysia 2018, Lazada Malaysia, 11street Malaysia, Shopee Malaysia, Lelong.my ,Carousell Malaysia, Zalora Malaysia, Qoo10 Malaysia, eBay Malaysia, Fave, Hermo.
(AseanUp, 2019) - E-Commerce growth by category, Fashion & beauty +18%, electronic +13%, Food & personal care +29%.
(We are social, 2018)
E-PUBLISHING
- Revenue in the ePublishing segment amounts to US$34m in 2019, revenue is expected to show an annual growth rate (CAGR 2019-2023) of 8.5%, resulting in a market volume of US$47m by 2023.
(Statista, 2019)
- The market's largest segment is eBooks with a market volume of US$20m in 2019.
(Statista, 2019)
Email Marketing
- The key figures like open rate and click rate have changed quite a bit for each country, with Malaysia being the only country enjoying significant growth in email open rate from 16.52% in 2017 to 23.38% in 2018.
(SilverMouse, 2018)
Social Media Marketing
(We are social, 2017)
Upin & Ipin 12,006,599 likes.
Tintu-Mon 10,249,149 likes.
PenMerah.com 5,480,930 likes.
My Networks 4,021,425 likes.
Nama Nama Islam 3,881,941 likes. (Mazeer.com, 2016)
(We are social, 2019)
1. Youtube 93%
2. Whatsap 91%
3. Facebook 91%
4. Instagram 70%
5. FB Messenger 64%
6. WeChat 47%
7. Twitter 44%
8. LinkedIn 29%
9. Skype 26%
10. Pinterest 25%
(We are social, 2019)
(Statista, 2019)
Tintu-Mon 17,983,233
Upin - Ipin 12,322,892
Siakap Keli 5,680,868
Berita Harian Online 5,354,357
Harian Metro 4,996,101
(Social Bakers, 2019)
9:39 daily time per site.
4:00 daily pageview per visitor.
7.40% of traffic from search
(Alexa, 2019)
9:39 daily time per site.
4:00 daily pageview per visitor.
7.40% of traffic from search
(Alexa, 2019)
1. Facebook 85.98%
2. Pinterest 4.1%
3. Instagram 3.42%
4. Twitter 3.24%
5. Youtube 2.18%
6. Tumblr 0.65%
(Statcounter, 2019)
Total number of monthly active Facebook users: 24.00 million.
Annual change in Facebook users: increase 9%.
Percentage of Facebook users accessing via mobile : 92%
(We are social, 2018)
(Social Bakers, 2018)
(Animoto, 2018)
1. SAYS.com
2. SushiVid.com
3. VoxEureka
4. Mirum Agency
5. SPLR Worldwide
(Clutch, 2019)